Notice of Privacy Practices
At Encompass, we take the privacy of your health information seriously — it's part of what "we believe you" means in practice, not just in tone.
This notice explains how your medical and mental health information may be used and disclosed, and how you can access it. It covers:
How we may use and share your health information for treatment, payment, and healthcare operations
The situations where we may share information without your authorization (such as legal requirements)
Your rights regarding your own records, including the right to request copies, request corrections, and request restrictions on certain disclosures
How to file a complaint if you believe your privacy rights have been violated
Website Privacy Policy
Effective date: September 24, 2026
Encompass Mental Health and Wellness (“Encompass,” “we,” or “us”) respects your privacy.
This policy explains how we handle information collected through encompassher.com. It applies to our public website. Our separate Notice of Privacy Practices explains how we handle protected health information in connection with patient care.
Information you provide
When you submit a website form, we receive the information you enter, which may include your name, contact details, preferred provider, payment method, and the reason you are reaching out. We use it to respond to your request, help coordinate an appointment, and communicate with you about next steps. Please keep information submitted through a general contact form brief. Do not include detailed medical history or information you would prefer to discuss through a patient portal or directly with our office. If you choose to contact us by ordinary email, remember that email may not be the best place to share sensitive health information. Established patients should use the communication method our office has provided for their care.
Information collected when you visit
Like most websites, our site and its service providers may receive technical information such as your IP address, browser type, device type, pages visited, and approximate location derived from your IP address. This information can help us operate, secure, and improve the website.
How we use and share website information
We use website information to operate and protect the site, respond to inquiries, and understand how visitors use it. Service providers that host the website, process forms, or provide other website functions may handle information on our behalf. We may also disclose information when required by law or when necessary to protect the security of our website and services.
Patient information
If you become a patient, information used to provide your care is handled under our Notice of Privacy Practices, applicable law, and the patient forms you receive during intake. This website policy does not replace those documents.
Links and patient portal
Our website may link to a patient portal or other websites operated by third parties. Their privacy practices may differ from ours. Please review the notices presented when you use those services.
Your choices
You can choose not to submit a website form and contact our office by phone instead. You can also adjust your browser settings to limit or delete cookies, although doing so may affect how parts of the website work.
For questions about information you submitted through the website, contact us using the details below. Requests concerning your patient record or rights under HIPAA should be directed to our office and will be handled under our Notice of Privacy Practices.
Changes to this policy
We may update this policy when our website or practices change. We will post the revised policy here with a new effective date.
Contact
Encompass Mental Health and Wellness
2230 N University Pkwy, Suite 2B
Provo, UT 84604
801-406-5174
If you have questions about how your information is used, contact us.